In her conversation, Jen expanded on her position:
Design thinking is not bullshit. However, the marketing of design thinking is completely bullshit. It's even getting worse and worse now that we have a three-day boot camps that offer certified programs — as if anyone who enrolled in these programs can become a designer and think like a designer and work like a designer.
Secondly, I really don't believe that there is one single methodology that can deal with any kind of situation — not to mention the very complex society that we're in today.
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